ER Automotive

Van Servicing & Repairs

Van servicing and repairs in Smethwick for people whose van is their living. We find the fault, give you a clear price and get the van back to work.

Why book with us

Van Servicing & Repairs with clear advice.

A van is a working tool. When it is off the road, jobs get moved and money is lost. We service and repair vans of every size on Cranford Street in Smethwick, from small Berlingos and Caddys to Transits, Sprinters and Ducatos. Plumbers, builders, electricians, couriers and small fleets from West Bromwich, Oldbury, Hockley and across Birmingham bring their vans to us.

Vans wear differently from cars. They carry weight, stop and start all day and often idle for long spells, which is hard on brakes, clutches, suspension and diesel emissions parts. Dual-mass flywheels, EGR valves and particulate filters take a beating on vans doing short local work. Newer Euro 6 vans add AdBlue systems, which can stop a van starting if a fault is ignored.

Servicing is the cheapest way to avoid a breakdown. We service vans to the maker's schedule using oil and filters of the right specification, and check the brakes, steering, suspension, tyres and lights while the van is on the ramp. If we find something that needs attention, we call you with a clear price and tell you what is urgent and what can wait.

For repairs, we start with proper fault finding. We read the codes, check live data and test the parts involved before we quote, so you pay for the real fault rather than a guess. Clutches, brakes, suspension, timing belts, turbos, DPF, EGR and AdBlue work are all done in our workshop. Nothing goes ahead without your approval. If we find something else once we start, we stop and ring you first.

We also MOT vans under both Class 4 and Class 7, so a 3.5-tonne van can have its service, repairs and MOT in one visit. Andrae has run ER Automotive in Smethwick for more than ten years. To book your van in, call us on 0121 461 6097 or book online. We are open Monday to Friday, 9am to 6pm.

All the common van makes

Ford, Mercedes, Volkswagen, Vauxhall, Renault, Peugeot, Citroën, Fiat and more.

Services to the maker's schedule

Correct-spec oil and filters, with the service book stamped.

Fault finding first

We test before we quote, so you only pay for what is needed.

Clutch, brakes and suspension

The parts vans wear fastest, checked and replaced properly.

DPF, EGR and AdBlue

Diesel emissions faults diagnosed and fixed.

MOT in the same visit

Class 4 and Class 7 MOTs, so the van is only off the road once.

Van Servicing & Repairs

What we do on vans

Clear expectations, no surprises. If anything extra is needed, we explain it first.

  • Interim and full services with oil and filters to the correct specification.
  • Fault code reading and live data on engine, DPF, AdBlue and ABS systems.
  • Brake pads, discs, calipers, fluid and handbrake work.
  • Clutch and dual-mass flywheel replacement.
  • Suspension, steering, bushes and wheel bearing repairs.
  • Timing belt, water pump and wet belt replacement.
  • DPF regeneration and cleaning, and EGR valve repairs.
  • AdBlue pump, heater, injector and sensor diagnosis.
  • Tyre condition checks and tracking.
  • Class 4 and Class 7 MOT testing up to 3,500kg.

Van Servicing & Repairs

Common questions

How often should I service my van?
Most vans need a service every year or at the mileage set by the manufacturer, whichever comes first. Many newer vans use a service reminder that works out the interval for you. Vans that work hard every day, tow or do lots of short runs benefit from an interim service in between. Give us your registration and we will check the right schedule.
Which vans do you work on?
We work on all the common makes, including Ford Transit, Mercedes Sprinter and Vito, VW Transporter and Caddy, Vauxhall Vivaro and Movano, Renault Trafic and Master, Peugeot, Citroën and Fiat vans. If yours is something else, call us and we will tell you what we can do.
Will servicing with you affect my van warranty?
No. Under block exemption rules you can use an independent garage without losing the manufacturer warranty, as long as the service follows the schedule and uses parts and oils of the right specification. We record the work and stamp the service book.
My van keeps showing a DPF warning. Can you fix it?
Usually, yes. Vans doing short local runs rarely get hot enough for long enough to burn the soot out of the filter. A faulty sensor or sticking EGR valve can make it worse. We find the cause, then regenerate, clean or replace the filter as needed.
What does an AdBlue countdown mean?
It means the van has found a fault in the AdBlue system and will only start a limited number of times more. The cause could be the pump, heater, dosing injector, NOx sensors or the fluid itself. Book it in quickly. We test the system and replace only the part that has failed.
My van judders when pulling away. What is it?
On a manual van this is often a worn clutch or dual-mass flywheel, especially if there is a rattle at idle that goes when you press the pedal. It can also be an engine mount. We check properly before quoting, so you are not paying to do the job twice.
Do you look after fleets?
Yes. We service and repair single vans for sole traders and small fleets for local businesses. Each van gets its own clear invoice showing what was done, which makes keeping records simple. Call us to talk through what suits your vans.
Can you MOT my van while it is in for a service?
Yes. We test Class 4 vans up to 3,000kg and Class 7 goods vehicles from 3,000kg to 3,500kg. Booking the MOT and service together means the van only comes off the road once, and any MOT repairs can be quoted at the same time.
Do you give a price before starting work?
Always. We inspect the van, explain what is needed and why, and give you a clear price. If we find something else once we start, we call you first. No work is carried out without your approval. The bill at the end is the one you agreed.
How do I book my van in?
Call us on 0121 461 6097 or book online. Tell us the registration, what the van is doing and when you can spare it. We are on Cranford Street, Smethwick, B66 2RX, and open Monday to Friday, 9am to 6pm.

From the blog

Helpful guides

Experts in van servicing & repairs

Tell us your car and symptoms, we will advise honestly.

Serving Smethwick, West Midlands and surrounding areas towns. Message or call and we will outline likely costs before we book you in.